Remember a while back when I whined that my Netflix hadn't come on time? Now they never come on time. In fact, they take an average of two to three additional days. I'm guessing that by watching two DVDs per week for so long (which is pretty heavy usage for a one-at-a-time renter), I got myself flagged as an unprofitable customer and they are deliberately slowing down my shipments.
On one hand, I can respect that they have to keep their shipping costs below a certain threshold to make a profit. On the other hand, why don't they just charge enough to cover a more realistic level of usage? No need to be dishonest about it. Sheesh.
Part of me wants to go back to the two-at-a-time plan so I can watch my shows, but part of me refuses to be manipulated into paying an extra $5 a month.